Frequently asked questions

You Asked We Answered

What payment methods does Velner accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets for a smooth checkout experience.

How long does shipping take?

Most orders are delivered within 7–9 business days. Express shipping options are also available at checkout.

What is Velner's return policy?

We offer a hassle-free 30-day return policy. If you're not satisfied, simply initiate a return from your account dashboard

How can I track my order?

Once your order ships, you'll receive a tracking link via email and SMS to monitor your delivery in real time.

How do I contact customer support?

You can reach us anytime through our Contact Us page.